Privacy Policy

Last updated: April 3, 2026

FABIS AI LLC ("FABIS AI," "we," "us," or "our") provides AI voice agent and SMS notification services to restaurants and businesses. This Privacy Policy explains how we collect, use, and protect information.

1. Information We Collect

We collect the following types of information:

• Phone numbers — collected when customers call our clients' AI phone agents
• Call recordings and transcripts — recordings of interactions with our AI agents
• Order and reservation details — information provided during calls (orders, reservation times, party sizes)
• Business information — from our restaurant clients during onboarding

2. How We Use Information

• To send transactional SMS messages (order confirmations, reservation confirmations, review requests)
• To provide call transcripts and analytics to restaurant clients
• To improve our AI systems and service quality
• To operate and maintain our platform

3. SMS Messaging

By calling a FABIS AI-powered phone number and interacting with our AI agent, customers may receive transactional SMS messages related to their order or reservation. These messages are sent on behalf of the restaurant they contacted.

To opt out: Reply STOP to any SMS message. For help, reply HELP. Message and data rates may apply.

4. Data Sharing

We do not sell customer data to third parties. We share information only with:

• The restaurant or business whose AI agent the customer interacted with
• Service providers necessary to operate our platform (e.g., telephony, cloud hosting)
• Law enforcement when required by law

5. Data Retention

Call recordings and customer data are retained for 90 days by default. Restaurant clients may request deletion of their customer data at any time by contacting us.

6. Security

We use industry-standard encryption and security practices to protect all data in transit and at rest.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at support@fabis.ai.

8. Contact

FABIS AI LLC
Henderson, NV 89012
support@fabis.ai
(725) 485-8564